Academic Support Coordinator

EXPIRED

Job Summary

Under the direction of the Director of the Bickerstaff Academic Center (BAC); and the Assistant Director of Academic Support the incumbent assists with providing academic support clerical assistance, clerical support for BAC programs, and general reception duties for the BAC. During the academic semesters (fall and spring) workday hours will be adjusted to meet the operational needs of the Center between the hours of 9am to 9pm Monday through Thursday.

Key Responsibilities

• Academic support assistance: Assist the Assistant Director for Academic Support with professional execution of all aspects of tracking and maintaining BAC and University databases for student-athlete academic support services.
• Front desk receptionist support assistance & maintain academically enriching study environment for CSULB’s NCAA student-athlete population.
• Provide clerical assistance for the BAC operational needs. Assist BAC staff with DOCUsign creation.
• Required NCAA Compliance. Maintain working knowledge and comply with all NCAA compliance, Big West Conference, Athletic Department and CSULB rules and regulations that apply to working with the NCAA student-athlete population.

Knowledge Skills and Abilities

Excellent word processing and excel skills to prepare manuals and/or other documents. The ability to multi-task, be flexible and understanding. Maintains a professional domineer at all times when working with faculty, staff, and student. Ability to establish and maintain cooperative working relationships with CSULB staff and students. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

Education and Experience

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Job Summary

Under the direction of the Director of the Bickerstaff Academic Center (BAC); and the Assistant Director of Academic Support the incumbent assists with providing academic support clerical assistance, clerical support for BAC programs, and general reception duties for the BAC. During the academic semesters (fall and spring) workday hours will be adjusted to meet the operational needs of the Center between the hours of 9am to 9pm Monday through Thursday.

Key Responsibilities

• Academic support assistance: Assist the Assistant Director for Academic Support with professional execution of all aspects of tracking and maintaining BAC and University databases for student-athlete academic support services.
• Front desk receptionist support assistance & maintain academically enriching study environment for CSULB’s NCAA student-athlete population.
• Provide clerical assistance for the BAC operational needs. Assist BAC staff with DOCUsign creation.
• Required NCAA Compliance. Maintain working knowledge and comply with all NCAA compliance, Big West Conference, Athletic Department and CSULB rules and regulations that apply to working with the NCAA student-athlete population.

Knowledge Skills and Abilities

Excellent word processing and excel skills to prepare manuals and/or other documents. The ability to multi-task, be flexible and understanding. Maintains a professional domineer at all times when working with faculty, staff, and student. Ability to establish and maintain cooperative working relationships with CSULB staff and students. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

Education and Experience

• Equivalent to four years of administrative support experience required.
• Knowledge of general NCAA rules, student-athletes issues and academic complexity is preferred.

Physical Summary

Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less).

Department

Bickerstaff Academic Center for Student Athletes Services

Classification

Administrative Support Coordinator I

CSUEU: Effective 10/1/2025, a new salary step structure and job classifications will be implemented under the CSU-CSUEU Agreement. Job duties will remain unchanged; however, this position may be assigned to a new classification with an updated salary range. Employees will be notified of any changes. For more information, please visit the CSUEU FAQ on Job Classifications and Steps Implementation.

Compensation

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

Hiring Range: The hiring range for this position is $3,864 - $3,900 per month commensurate with candidate's education, experience, skills, and training.

CSU Classification Salary Range: The CSU Classification Salary Range for this position is $3,864- $6,072 per month.

1.0 time-base, 40 hours per week.

Duration of Appointment

This is a temporary position for one year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Benefits

Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.

Application Procedures

Click Apply Now to complete the CSULB Online Employment Application.

PLEASE FILL OUT THE APPLICATION COMPLETELY

It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.

Additional Information

Long Beach State Athletics is committed to following NCAA, Big West Conference, Golden Coast Conference, and Mountain Pacific Sports Federation rules and regulations. Therefore, the incumbent is required to maintain a working knowledge of these rules and regulations.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSULB will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

Equal Employment Statement

Consistent with California law and federal civil rights laws, CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

Accommodations

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu.

Out of State Employment Policy

California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

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