Assistant Director for Ticketing (997885)



Staff

Cincinnati, OH •
ID: 3631-433
•
Full-Time/Regular

Assistant Director for Ticketing

Xavier University, a Jesuit Catholic institution, is seeking applications for the position of Assistant Director for Ticketing. The Xavier University Department of Athletics sponsors 19 sports programs with more than 330 student-athletes, and is a member of the Big East Conference. The Assistant Director for Ticketing will be a full-time Xavier employee reporting to the Assistant Athletic Director for Ticketing and Premium Seating.

The Assistant Director for Ticketing will be responsible for making outbound phone calls, developing client relationships, servicing accounts, and meeting with prospective buyers to sell a variety of tickets for the Xavier Athletic Department. Concentration will largely be focused on men’s basketball season, mini-pack and group sales, but there will also be time spent on selling premium seating and women’s basketball tickets. The Assistant Director will also be responsible for management and execution of operational tasks such as training of student workers, scheduling workers for all events, processing of orders and other general office tasks.

Assistant Director for Ticketing (997885)



Staff

Cincinnati, OH •
ID: 3631-433
•
Full-Time/Regular

Assistant Director for Ticketing

Xavier University, a Jesuit Catholic institution, is seeking applications for the position of Assistant Director for Ticketing. The Xavier University Department of Athletics sponsors 19 sports programs with more than 330 student-athletes, and is a member of the Big East Conference. The Assistant Director for Ticketing will be a full-time Xavier employee reporting to the Assistant Athletic Director for Ticketing and Premium Seating.

The Assistant Director for Ticketing will be responsible for making outbound phone calls, developing client relationships, servicing accounts, and meeting with prospective buyers to sell a variety of tickets for the Xavier Athletic Department. Concentration will largely be focused on men’s basketball season, mini-pack and group sales, but there will also be time spent on selling premium seating and women’s basketball tickets. The Assistant Director will also be responsible for management and execution of operational tasks such as training of student workers, scheduling workers for all events, processing of orders and other general office tasks.

The Assistant Director for Ticketing will go through training to develop a comprehensive knowledge of all product offerings across all sports, and will have the ability to sell any product. This person must show an enthusiasm for Xavier Athletics, and a passion for sales. Occasional travel off-site to meet with prospects will be required.

The Assistant Director for Ticketing will also be responsible for reporting on all contacts with customers or prospective customers through the Paciolan platform. The position will receive leads and will keep detailed records of contact points and results from those leads. This person will meet with their supervisor weekly to discuss trends and monitor progress.

Required Qualifications :

• Bachelor’s degree
• Minimum of 1 year experience in intercollegiate athletics ticket sales and operations
• Proficiency with Paciolan ticketing and Eloqua marketing automation systems is preferred.

To be successful, the applicant should:

• Be a self-starter and demonstrate excellent communication/presentation skills.
• Have the ability to effectively communicate and build strong relationships in a professional and positive manner with a variety of audiences including across the University and externally.
• Have the ability to multi-task and coordinate solutions for complex needs while maintaining attention to detail, remain efficient under pressure, and ability to prioritize and meet deadlines.

This role will require a flexible schedule and must be able to work nights and weekends.

To ensure consideration, qualified/interested applicants must submit a cover letter, resume, and the names and contact information of three professional references on Xavier University's website. Review of applications will start on July 14, 2025. Applications will be accepted until the position closes at the University’s discretion.

Benefits:

Xavier University offers a wide array of complementary and affordable benefit options to meet the financial, education, health, and wellness needs of you and your family. Eligibility varies by position and employment class.

• Comprehensive insurance plans including medical, dental, vision, and prescription coverage.
• Tax advantaged accounts including health savings account, flexible spending accounts, and dependent care account.
• Financial security via life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
• Generous paid time off work options including vacation, sick leave, and holidays.
• Tuition remission for employees and their eligible dependents.

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