Assistant Director of Ticket Sales and Operations

EXPIRED

Posting Details

Posting Details

Logo

Institution

South Dakota State University

Working Title

Assistant Director of Ticket Sales and Operations

Posting Number

NFE02792P

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Posting Details

Posting Details

Logo

Institution

South Dakota State University

Working Title

Assistant Director of Ticket Sales and Operations

Posting Number

NFE02792P

Department

SDSU-Intercollegiate Athletics

Physical Location of Position (City)

Brookings

Posting Text

South Dakota State University is seeking a motivated and detail-oriented individual to serve as the Assistant Director of Ticket Sales and Operations. This role plays a key part in supporting the day-to-day operations of our athletic ticket office, with a focus on customer service, game day coordination, and revenue generation. The ideal candidate will be organized, team-focused, and eager to contribute to the success of Jackrabbit Athletics. This position is located in Brookings, South Dakota and is a 12-month, full-time, benefits-eligible position.  

 

SDSU is an NCAA Division I institution and competes in The Summit League for all sports except football (Missouri Valley Football Conference), wrestling (Big XII Conference), and women’s equestrian (National Collegiate Equestrian Association). Learn more about Jackrabbit Athletics on the Jackrabbit Athletics website. 

 

Must be authorized to work in the U.S.  Sponsorship is not available for this position.

 

KEY RESPONSIBILITIES:

• Support ticket sales efforts by identifying prospects and assisting with direct and premium sales.
• Help plan and execute ticket renewals and coordinate distribution to individuals, businesses, and groups.
• Schedule and train game day staff, ensuring clear communication of expectations and policies.
• Maintain venue plans and troubleshoot ticketing issues on game days.
• Assist with donor record management, reporting, and staff training on ticketing systems.

 

BENEFITS:

SDState offers a wide range of excellent benefits including medical, dental, and flexible benefits, retirement plans, compensation packages, paid holidays, and vacation leave. We offer a generous retirement plan that includes 6% matching, 10 hours of annual leave each month, 9.34 hours of sick leave each month, and eleven paid holidays. Employees also have access to internal and state-sponsored training as well as reduced tuition for state-supported courses at all State of South Dakota academic institutions. Relocation benefits are available per university’s guidelines. 

 

MINIMUM QUALIFICATIONS:

• Bachelor’s degree completed by date of application;
• At least one year collegiate athletics and ticket sales and operations knowledge and/or experience;
• General knowledge of and understanding of sales and marketing concepts; 
• Ability to work various hours including nights and weekends;
• Excellent communication skills (verbal, written and interpersonal); and
• Ability to be a self-starter and work independently.

 

PREFERRED QUALIFICATIONS:

• Previous work experience in a sales environment, ticket office, university athletic department or sports organization;
• Knowledge of ticketing software;
• Proven history of working game days or for a collegiate or professional sports organization; and
• Experience providing direction.

 

APPLICATION PROCESS:

This system will guide you through the electronic application form. This employment site will also require the attachment of a cover letter, which should specifically address how the candidate meets the qualifications as outlined in the advertisement, resume, and a reference page with the contact information for three professional references.  Email applications will not be accepted.  Please contact SDState Human Resources at (605) 688-4128 if you require assistance with this process.  

 

Any offer of employment is contingent on the university’s verification of credentials and other information required by law and/or university policies, including but not limited to, successful completion of a criminal background check.   

 

SDState is a tobacco free environment.   It is the policy of the University to maintain a drug-free environment and to thereby establish, promote, and maintain a safe and healthy working and learning environment for employees and students.  This position is subject to South Dakota State University’s Drug and Alcohol Testing Policy 4:14.  

Posting Date

07/11/2025

Closing Date

07/25/2025

Open Until Filled

No

First Consideration Date

Advertised Salary

The salary for the Assistant Director of Tickets Sales and Operations is $42,000.

Duration of the Term

12 months

If Other, describe duration

Appointment Percent

100

Work Hours

M-F, 8am-5pm

Typical Hours Worked Per Week

Appointment Type

Regular

Faculty Status

No

Scope of Search

External (includes Internal)

If internal, define scope of search

This position requires

Weekends/Holidays

If other, please indicate

Department Description and Cultural Expectations

SDState is the state’s largest, most comprehensive university with over $84 million annual research expenditures, more than 200 academic programs and an enrollment of approximately 12,000 students. The university is part of a dynamic community for families, students, young professionals, and retirees, which offers an abundance of attractions and activities. 

Equal Employment Opportunity Statement

South Dakota State University promotes access to and opportunities for all to receive the benefit of and participate in education, research, and service and is especially interested in candidates that can contribute to this land-grant access mission. SDSU is an equal opportunity employer. All qualified applicants will receive consideration without regard to, and SDSU prohibits unlawful discrimination of all legally protected classes in the offering of all educational programs and employment. Arrangements for accommodations required by disabilities can be made by emailing HR@sdstate.edu. Individuals with concerns regarding discrimination should contact: Equal Opportunity Officer/Title IX Coordinator, Human Resources, Morrill Hall 100, SDSU, Brookings, SD 57007. Phone: (605) 688-4128.

Contact Information

For questions on the position, contact Ryan Christy at Ryan.Christy@sdstate.edu

Working Conditions

Cognitive Requirements

| Please check the appropriate response that describe the cognitive requirements for this position. | Analyzing, Comprehend, Intense Customer Interaction, Logic, Memory, Multiple Priorities, Pace-fast, Perform calculations, Reading, Reasoning, Verbal Communication, Written Communication |

Protective Clothing/Equipment

| Please check the appropriate response for this position's use of the following protective clothing or equipment. | | | If other protection is used please identify | |

Physical Requirements

| Please designate the physical requirements of this position | Carrying, Climbing Stairs, Lifting Above Waist, Lifting Below Waist, Lifting moderate, Reaching, Sitting for sustained periods of time, Standing for sustained periods of time, Walking | | Describe any of the conditions selected | |

Sensory Requirements

| Please check the appropriate response that describe the sensory requirements for this position. | Hearing, Speaking, Vision (With and without corrective lenses) |

Working Conditions & Exposures

| Working Conditions or Exposures (or potential exposures) that this position may encounter during the course of the work day. | Extreme Weather Conditions (wind, rain, snow, humidity), Walking/Standing on wood, metal or concrete | | Please describe, in more detail, any of the conditions checked above |
This position will work game days and there may be inclement weather – heat, rain, snow, cold temps. |

Working Environment

| Check the appropriate box(es) that best describes the environment in which the primary function of the position is performed. | Athletic/Wellness Facilities | | If you have indicated Other Environment, if work tasks involve one or more of the above, or if further explanation is necessary, please use the space provided. | |

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Where did you hear about this position?
   • LinkedIn
   • SDBOR Employment Site
   • South Dakota Department of Labor
   • Employee Referral
   • Department Announcement / Inside State
   • Handshake
   • Job Board (Indeed, Monster, ZipRecruiter) - Please specify
   • Industry Conference
   • Search Engine - Please specify
   • Employment Agency - Please specify
   • Newspaper - Please specify
   • HigherEdJobs.com
   • Chronicle of Higher Education
   • Social Media (Facebook, Instagram, LinkedIn) - Please specify
   • Radio - Please specify
   • APLU
   • List Servs - Please specify
   • Alumni
   • Other - Please specify

Documents Needed to Apply

Required Documents 1. Resume 2. Cover Letter 3. Reference List

Optional Documents

Apply Now

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