Lubbock

Associate Director - Athletics Annual Fund/Premium Seating

35558BR

Red Raider Club

Position Description

Plan and develop daily business functions for various departments within the athletic organization. Ensure the athletic organization maintains a favorable public and stakeholder perception while fulfilling the organization's strategic mission.

About the Department and/or College

Texas Tech Athletics has a commitment to serving and working with diverse populations and demonstrated alignment with the University’s strategic priorities and values-based culture.

Major/Essential Functions

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Lubbock

Associate Director - Athletics Annual Fund/Premium Seating

35558BR

Red Raider Club

Position Description

Plan and develop daily business functions for various departments within the athletic organization. Ensure the athletic organization maintains a favorable public and stakeholder perception while fulfilling the organization's strategic mission.

About the Department and/or College

Texas Tech Athletics has a commitment to serving and working with diverse populations and demonstrated alignment with the University’s strategic priorities and values-based culture.

Major/Essential Functions

• Lead contact for Win Raider ($3000) and Fight Raider ($1250) Giving Levels.
  • Build relationships with Donors at these Levels.
  • Identify members who can move to the next membership level and solicit annually.
• Coordinate Premium operations including:
  • Serve as the lead RRC staff member for all premium areas on game days.
  • Externally facing as a contact for premium donors during renewals and sales, assisting in collecting payments and with balance-due accounts.
  • Work with Sr. Associate AD and the facilities and operations team to maintain club and suite level appearance before, during, and after the season.
  • Help with premium. RRC game day operations ensure that each area is ready for guests.
  • Administer and supervise weekly suite and premium area walk-throughs.
  • Premium communications for each area, suite tours, and suite access leading to game days.
  • Develop and execute a stewardship plan for all premium seat holders in coordination with the Assistant Director, Stewardship
  • Maintain the Premium inbox by responding promptly and professionally to all emails and voicemails.
  • Work with the Ticket Office to ensure accurate invoicing and receipt of suite payments.
  • Direct RRC on premium balance dues and collections in appropriate spaces.
  • Build upon early renewal incentives for suite and club holders.
  • Update and maintain suite contracts for all sports.
  • Manage a comprehensive suite and club interest list for all three sports.
  • Develop and facilitate a sales plan for premium inventory and renewals.
  • Collaborate with the ticket office sales team to generate premium sales leads.
  • Seek out ways to incentivize suite referrals.
  • Forecast future revenues based on current suite contracts for budgetary information.
  • Manage premium calendar, including operations, sales, and experience.
• Coordinate the “U40” Engagement Program with community champions across the State of Texas. Utilize this group for improved engagement in each community, including the increased number of RRC members/donations.
• Engage with Red Raider Club members over the phone and in person on annual gifts, membership benefits, and other annual fund operations.
• Provide a high level of service to all RRC members and potential members.
• Assist the RRC annual team and, using available data, analyze trends in giving and prospects for those members who have the capacity to give more. Specifically prospecting new premium sales.
• Work with members/potential members in contributing to the RRC by following established gift processing guidelines.
• Manage and execute growth of Student Red Raider Club initiatives focused on long-term connectivity with the institution and Texas Tech Athletics. Help make this program a strong feeder into the Young Alumni Program.
• Ability to make a high volume of calls during seasonal solicitations, parking collections, thank you calls, and event follow-up calls.
• Comply with all NCAA, Big 12, and Texas Tech University rules, regulations, and policies.
• Other duties assigned.

Required Qualifications

Bachelor's degree in a related field plus three years related experience; OR a combination of related education and/or experience to equal seven years.

Preferred Qualifications

 

• Experience working in fundraising for a collegiate athletics department.
• Specific experience assisting a successful annual fund.
• Excellent communication skills: ability to effectively communicate information in a clear and understandable manner, both verbally and in writing.
• Detail-oriented for accuracy of data and information.
• Ability to manage multiple projects and priorities and meet challenging and changing deadlines.
• Valid driver's license and two-year driving record acceptable to the university.
• Ability to work evenings, weekends, and holidays.

Safety Information

Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

Does this position work in a research laboratory?

No

Required Attachments

Cover Letter, Professional/Personal References, Resume / CV

Job Type

Full Time

Pay Basis

Monthly

Minimum Hire Rate

4000

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan by visiting www.depts.ttu.edu/hr/payplan.

Travel Required

Up to 25%

Shift

Other

Schedule Details

Varies

Grant Funded?

No

Job Group

Athletic Professionals

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.

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