Associate Director of Student-Athlete Services - Open to CSULB Employees Only

EXPIRED

Job Summary

The Associate Director of Student-Athlete Services provides leadership and coordination for key enrollment, onboarding, and transitional support processes for NCAA Division I student-athletes. This role ensures alignment with university systems while centering the student-athlete experience through strategic partnerships with campus units including Enrollment Services, the Bickerstaff Academic Center, Housing, Compliance, and International Education.

Key Responsibilities

• Admissions & Enrollment Coordination - Serve as the primary liaison between the Department of Athletics, Enrollment Services, and the Bickerstaff Academic Center to coordinate all admissions-related activities for prospective student-athletes, ensuring alignment with university and CSU system policies.
• Pre-Admissions Compliance Coordination - Manage administrative steps related to NCAA initial and transfer eligibility by organizing documentation and ensuring it is aligned with institutional standards and NCAA requirements. Provide operational information to coaches, compliance and Enrollment Services regarding academic standing and transfer applicability.
• Housing & Dining Services - Coordinate all on-campus housing placement for the academic year, summer, and pre-season camps: project dorm availability, placement, roommate switches, and move-in/out procedures. Manage the Athletic Department’s MOU with Housing and Residential Life.
• International Student-Athlete Support - Develop a checklist and onboarding protocol for international student-athletes in partnership with CIE and the Bickerstaff Academic Center to ensure a seamless transition. Work with the Director of Compliance in identifying international student-athletes that are on scholarship. Provide support to international student-athletes during their transition to campus.
• Project Management - Lead special projects and reporting initiatives that support continuous improvement in student-athlete enrollment, onboarding, and academic success. Collaborate with Institutional Research, Compliance, and BAC to identify trends, gaps, and opportunities for student support.

Knowledge Skills and Abilities

Demonstrates effective communication tailored to diverse audiences, fosters inclusive relationships that promote dignity and respect, and navigates complex organizational dynamics with strong analytical and problem-solving skills. Builds lasting connections with season ticket holders, donors, and the local community, while guiding others in departmental policies and procedures. Thrives in fast-paced environments, consistently delivering results through collaboration and a customer-focused approach. Proficient in basic computer applications and excels in providing high-quality service across various communication channels.

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Job Summary

The Associate Director of Student-Athlete Services provides leadership and coordination for key enrollment, onboarding, and transitional support processes for NCAA Division I student-athletes. This role ensures alignment with university systems while centering the student-athlete experience through strategic partnerships with campus units including Enrollment Services, the Bickerstaff Academic Center, Housing, Compliance, and International Education.

Key Responsibilities

• Admissions & Enrollment Coordination - Serve as the primary liaison between the Department of Athletics, Enrollment Services, and the Bickerstaff Academic Center to coordinate all admissions-related activities for prospective student-athletes, ensuring alignment with university and CSU system policies.
• Pre-Admissions Compliance Coordination - Manage administrative steps related to NCAA initial and transfer eligibility by organizing documentation and ensuring it is aligned with institutional standards and NCAA requirements. Provide operational information to coaches, compliance and Enrollment Services regarding academic standing and transfer applicability.
• Housing & Dining Services - Coordinate all on-campus housing placement for the academic year, summer, and pre-season camps: project dorm availability, placement, roommate switches, and move-in/out procedures. Manage the Athletic Department’s MOU with Housing and Residential Life.
• International Student-Athlete Support - Develop a checklist and onboarding protocol for international student-athletes in partnership with CIE and the Bickerstaff Academic Center to ensure a seamless transition. Work with the Director of Compliance in identifying international student-athletes that are on scholarship. Provide support to international student-athletes during their transition to campus.
• Project Management - Lead special projects and reporting initiatives that support continuous improvement in student-athlete enrollment, onboarding, and academic success. Collaborate with Institutional Research, Compliance, and BAC to identify trends, gaps, and opportunities for student support.

Knowledge Skills and Abilities

Demonstrates effective communication tailored to diverse audiences, fosters inclusive relationships that promote dignity and respect, and navigates complex organizational dynamics with strong analytical and problem-solving skills. Builds lasting connections with season ticket holders, donors, and the local community, while guiding others in departmental policies and procedures. Thrives in fast-paced environments, consistently delivering results through collaboration and a customer-focused approach. Proficient in basic computer applications and excels in providing high-quality service across various communication channels.

Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

Education and Experience

• Equivalent to a bachelor's degree in a related field and three years of related experience required.

• Prior NCAA Division I collegiate or professional athletics preferred.

Physical Summary

• Light work - Job involves some lifting of medium weight objects (10-20 pounds) and/or 10% - 20% of the job involves standing or walking.

Department

Athletics

Classification

Administrative Analyst/Specialist - Exempt I

Compensation

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

CSU Classification Salary Range: The CSU Classification Salary Range for this position is $4,598 - $8,318 per month.

1.0 time-base, 40 hours per week.

Duration of Appointment

This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Benefits

Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.

Application Procedures

Click Apply Now to complete the CSULB Online Employment Application.

PLEASE FILL OUT THE APPLICATION COMPLETELY

It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.

Additional Information

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

Long Beach State Athletics is committed to following NCAA, Big West Conference, Golden Coast Conference, and Mountain Pacific Sports Federation rules and regulations. Therefore, the incumbent is required to maintain a working knowledge of these rules and regulations.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSULB will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

Equal Employment Statement

Consistent with California law and federal civil rights laws, CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

Accommodations

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu.

Out of State Employment Policy

California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

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