Athletics Operations Manager

DESCRIPTION OF JOB:

The Athletic Operations Manager provides administrative, operational, and event support to the Director of Athletics and the department. This role ensures smooth day-to-day office operations, assists with event logistics and facilities scheduling, supports financial and ticketing processes, and helps maintain accurate student-athlete records and communications. The Manager will work closely with coaches, student-employees, and campus partners under the direction of the Director of Athletics.

Responsibilities:

• Event Coordination & Game-Day Operations

  • Assist with planning and execution of athletic events: facility reservations, event set-up, scheduling of support staff (student workers, game operations), and post-event wrap-up.
  • Support ticketing and concessions operations on event days and help manage point-of-sale or ticket reconciliation as assigned.

• Finance & Vendor Support

  • Support budget tracking and basic financial administration: process invoices, enter/track athletic fees, assist with expense reconciliations and purchasing requests.
  • Help coordinate with campus purchasing/accounts payable and outside vendors for routine contracts and rentals, escalating complex issues to the Director.

DESCRIPTION OF JOB:

The Athletic Operations Manager provides administrative, operational, and event support to the Director of Athletics and the department. This role ensures smooth day-to-day office operations, assists with event logistics and facilities scheduling, supports financial and ticketing processes, and helps maintain accurate student-athlete records and communications. The Manager will work closely with coaches, student-employees, and campus partners under the direction of the Director of Athletics.

Responsibilities:

• Event Coordination & Game-Day Operations

  • Assist with planning and execution of athletic events: facility reservations, event set-up, scheduling of support staff (student workers, game operations), and post-event wrap-up.
  • Support ticketing and concessions operations on event days and help manage point-of-sale or ticket reconciliation as assigned.

• Finance & Vendor Support

  • Support budget tracking and basic financial administration: process invoices, enter/track athletic fees, assist with expense reconciliations and purchasing requests.
  • Help coordinate with campus purchasing/accounts payable and outside vendors for routine contracts and rentals, escalating complex issues to the Director.

• Administrative Support

  • Provide day-to-day administrative support for the Director of Athletics (calendar management, meeting preparation, travel arrangements, correspondence, and filing).
  • Serve as primary point of contact for routine phone and email inquiries; greet and assist visitors to the Athletics office.
  • Prepare and proof documents, process mail, maintain office supplies, and manage basic records systems.

• Communications & Student-Athlete Support

  • Maintain accurate student-athlete contact and academic eligibility files; assist coaches and compliance staff with routine paperwork.
  • Draft routine communications (announcements, schedules, event notices) and assist with social/media distribution as directed.

• Database, Scheduling & Facilities Support

  • Maintain team rosters, schedules, and departmental databases; assist with gymnasium and facility scheduling requests and maintenance coordination.

• Other

  • Participate in department meetings, assist on special projects, and perform other duties as assigned by the Director of Athletics.

JOB QUALIFICATIONS

Necessary Education or Work Experience:

• Associate or bachelor’s degree preferred or relevant experience
• Prior administrative experience, preferably within an athletic or educational setting.
• Working knowledge of college athletics and regulations is a plus.

Required Knowledge or Skills

• Ability to take initiative, and to work independently and proactively
• Ability to work in a dynamic work setting
• Strong organizational and collaborative support skills
• Ability to manage and/or monitor multiple projects simultaneously
• Strong and timely communication skills
• Excellent editing and proofreading skills
• Strong people orientation and public relations skills
• Understanding and following appropriate confidentiality requirements
• Ability to create and maintain records systems
• Discretion and ability to handle confidential information.
• Customer-service orientation and ability to work with a diverse campus community.
• Basic knowledge of college athletics or willingness to learn NCAA Division III rules and conference practices.

Specialized Technology Skills

• Proficiency with Microsoft Office programs, including: Word, Excel, Power Point, Outlook, and basic computer concepts
• Knowledge of SharePoint is a plus
• Willingness and ability to learn new software

Other Qualifications:

Edgewood University, a Catholic college sponsored by the Dominican Sisters of Sinsinawa, is an Equal Opportunity Employer, committed to academic excellence through diversity in its faculty, staff, and students. Candidates must demonstrate multicultural competence – the awareness, knowledge, and skills needed to work with others who are culturally different from self in meaningful, relevant, and productive ways. Applicants from traditionally underrepresented populations including women and racial and ethnic minorities are especially encouraged to apply. The selected candidate must actively support the mission of the College by working with faculty, staff and students to share in our core values – truth, compassion, justice, partnership, and community.

Must be authorized to work lawfully in the United States without Employer Sponsorship

First consideration will be given to application materials received by October 15, 2025.

How to Apply

Send one PDF document which includes cover letter, resume, and references with a subject line that includes the position code AOMA:

Edgewood University
Human Resources – AOMA
1000 Edgewood College Drive
Madison, WI 53711
E-mail: humanresources@edgewood.edu
Equal Opportunity Employer

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