Director of Operations – Green Tennis Center

EXPIRED

Hiring Department

Intercollegiate Athletics
 

Job Description

The University of Missouri Intercollegiate Athletics prepares student-athletes for success. Our talented and inspired employees are determined, innovative, brave, and committed to excellence in developing students and fulfilling the responsibilities we have to the citizens of Missouri.

Reporting dually to the Head Women’s Tennis Coach and the Associate Athletics Director of Administration, this role performs all administrative responsibilities related to running a first-class tennis center with over 500 members and managing the daily operations of a SEC women’s tennis program.

Responsibilities Include:

40%

Hiring Department

Intercollegiate Athletics
 

Job Description

The University of Missouri Intercollegiate Athletics prepares student-athletes for success. Our talented and inspired employees are determined, innovative, brave, and committed to excellence in developing students and fulfilling the responsibilities we have to the citizens of Missouri.

Reporting dually to the Head Women’s Tennis Coach and the Associate Athletics Director of Administration, this role performs all administrative responsibilities related to running a first-class tennis center with over 500 members and managing the daily operations of a SEC women’s tennis program.

Responsibilities Include:

40%

Direct and assist in coordinating and organizing on campus recruitment visits for prospective student-athletes to include individual student itineraries, housing arrangements, academic and head coach appointments, entertainment and meals.

Direct and execute all women’s tennis team travel plans for away competitions to include air and ground transportation, and lodging.

Act as administrator in charge of all aspects of post-season competitions.

Coordinate all public relations activities and community service events that require presence of coaching staff and/or student athletes, in consultation with the Athletics Compliance Office, as necessary.

Serve as a liaison between the tennis program, athletic development office and department marketing and communications staff.

Direct, organize, and assist in running all Missouri Women’s tennis summer camps, if applicable.

Direct the planning, preparation and monitoring of the tennis budget;

Direct the day-to-day operations of the Missouri Women’s tennis program.

40%

Develop and implement strategies to attract new members and retain existing ones.

Build and maintain relationships with current and potential members. Address member issues and concerns.

Provide exceptional customer service to members, addressing any inquiries or concerns.

Utilize technology sales techniques to promote membership benefits and services and ensure accurate monthly accountings.

Collaborate with other departments to ensure a seamless member experience.

Manage the membership database and ensure accurate record keeping.

Track membership metrics and provide regular and accurate reports to management.

Stay up to date with industry trends and competitor offerings.

15%

Coordinate with custodial and facilities maintenance staff to provide a clean and orderly facility, including ensuring the courts remain clean.  

Manage the appearance and maintenance of the tennis facility.

Work closely with the graphic design team to ensure accurate and aesthetically pleasing graphics are ordered and put up in a timely manner.

Coordinate with the facilities maintenance team to ensure deferred maintenance and future needs are budgeted for and implemented.

5%

Other duties as assigned. 
 

Salary

Salary is commensurate with education and experience.
Salary Range: $65,776 - $128,430
Grade: GGS-012

University Title: Senior Manager CSM Operations

Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

Shift

Monday-Friday 8:00am-5:00pm; Nights, Weekends, and Travel as required. 
 

Minimum Qualifications

Bachelor's degree or an equivalent combination of education and experience and at least 4 years of experience from which comparable knowledge and skills can be acquired is necessary
 

Preferred Qualifications

Preferred Qualifications: Prior experience in sport operations or managing a tennis facility. 
 

Columbia Missouri Information

Columbia, Mo., is known as an ideal college town, combining small-town comforts, community spirit and low cost of living with big-city culture, activities and resources.  Home to nationally renowned public schools and other colleges and educational centers, Columbia is packed with restaurants and entertainment venues and hosts more than a dozen annual cultural festivals.

Benefit Eligibility

This position is eligible for University benefits.  The University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, and educational fee discounts.  For additional information on University benefits, please visit the Faculty & Staff Benefits website at http://www.umsystem.edu/totalrewards/...

Values Commitment

We value the uniqueness of every individual and strive to ensure each person’s success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement.  This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research and engagement.

Equal Employment Opportunity

The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo. 

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