Temporary Ticket Office Customer Service Representative

EXPIRED

Requisition Number:

66010

Location:

Boulder, Colorado

City

Boulder

State

Colorado

Employment Type:

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Requisition Number:

66010

Location:

Boulder, Colorado

City

Boulder

State

Colorado

Employment Type:

Temporary Staff

Schedule:

Full-Time

Posting Close Date:

27-Jul-2025

Date Posted:

16-Jul-2025

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Job Summary

The Athletics Department at the University of Colorado Boulder is hiring a Ticket Office Customer Service Representative! This position is part of our Ticket Operations team. As a Ticket Office Representative, you will be a part of a team that will help our fans with their ticketing needs.

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

Who We Are

As one of 34 U.S. public research institutions belonging to the prestigious Association of American Universities (AAU)—and the only member in the Rocky Mountain region—our goal at CU Boulder is to directly affect Colorado communities through collaborative research, innovation, and entrepreneurship. Our faculty, staff, and students work with the broader community to establish outstanding connections that have lasting outcomes-both across Colorado and around the world.

What Your Key Responsibilities Will Be

• Be responsible for answering phones.
• Assisting season ticket holders with renewing, purchasing or accessing their tickets.
• Assist fans in purchasing tickets and accessing their tickets.
• Answering questions for any general fans calling in.
• Assisting ticket managers in checking voicemails and e-mails.
• Assisting ticket managers in opening/closing duties.
• Assist ticket managers with any daily tasks.

What You Should Know

The tentative hours for this position are 20-40 hours, Monday through Friday. This position will also be working all of the football games and maybe some other nights or weekends. We plan on discussing this further in the interview process.

The current football schedule is:

• Georgia Tech | August 29 | 6:00 PM
• Delaware | September 6 | TBA
• Wyoming | September 20 | TBA
• BYU | September 27 | TBA
• Iowa State | October 11 | TBA
• Arizona | November 1 | TBA
• Arizona State | November 22 | TBA

What We Can Offer

• Starting hourly rate for this position is $18.90.

Benefits

Temporary positions at the University of Colorado are not benefits-eligible, however, all positions are eligible for paid sick leave.

Be Statements

Be dynamic. Be fun. Be Boulder.

What We Require

• 6 months of customer service experience.

What You Will Need

• Ability to report promptly to assigned shifts.
• Ability to make decisions based on situational circumstances.
• Works well with people in a team and in a service position.

What We Would Like You to Have

• Desire to have a career in sports and working towards a sports related degree.

Special Instructions

To apply, please submit the following materials:

1. A current resume.
2. A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.

We may request references at a later time.

Please apply by July 27, 2025 for consideration.

Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.

In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

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